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Who we are

Dominik Chaloupka
IČ: 09424172
office: Lotosová 243, Kamenice, 251 68
registered with the Říčany Municipal Office
e-mail: support@k-trains.com
telefon: +420606409069
web: k-trains.com

What personal information we collect and why we collect it

Contact forms

If you use the option of contacting us using the contact form, we will record your name, email address and message content for a period of 3 years. This data is used exclusively to improve your comfort and quality of customer service, not for marketing.

Cookies

If you add a comment to our site, you can allow the storage of names, email addresses and websites in cookies. In this way, we try to increase your comfort, when you write a new comment, you will not have to fill in this information again. These cookies will have a lifespan of one year.

If you visit our login page, we set temporary cookies to verify that your browser accepts cookies. This cookie does not contain any personal data and will be canceled when the browser is closed.

When logging in, we will also set several cookies for storing your login data and for setting the screen display. Login cookies have a lifespan of two days and display settings cookies have a lifespan of one year. If you confirm the “Remember me” option, your login will take two weeks. If you log out of your account, the login cookies will be deleted.

If you edit or publish an article, another cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the ID of the post you just edited. It will expire after 1 day.

Embedded content from other sites

Posts on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if a visitor visited another website.

This website may collect data about you, use cookies, insert additional tracking from third parties and monitor your interaction with this embedded content, including tracking the interaction with embedded content if you have an account and are logged in to the website.

Analytics

This page can save cookies.

How long we keep your data

If you add a comment, the comment and its metadata will be kept indefinitely. The data is stored for automatic recognition and approval of all subsequent comments, instead of holding them in the moderation queue.

For users who register on this site (if they have this option), we also store personal information that they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Webmasters can also view and edit this information.

What are your rights?

If you have an account on this site or have added comments here, you can request to receive an export file for the personal information we hold about you, including any information you have provided to us. You can also request the removal of any personal information we hold about you. This option does not include data that we are required to retain for administrative, legal or security reasons.

Where do we send your data?

Visitor comments can be checked through an automated spam detection service that can be located abroad.

Contact information

If you have any questions, you can use the contact form or write to support@k-trains.com.

WooCommerce

What data do we collect and store

During the visit to our site, we will monitort:

• Products already viewed: we can use this information to display products that have already been viewed.
• Location, IP address and browser type: we use this data, for example, to calculate taxes and postage
• Delivery address: We ask you to enter this information due to the preliminary calculation of the price for transport before you create the order and the goods will be sent to you.

We also use cookies to track the contents of your cart as you browse our site.

If you make a purchase with us, we will ask you for information such as your name, billing address, shipping address, email address, telephone number, credit card / payment details, as well as optional information about your account such as username and password. This information will be used for purposes such as.:

• Submit your account and order information
• Respond to your requests, including refunds and complaints
• Process payment and prevent fraud
• Set up your account in our store
• Follow all the laws we have, such as calculating taxes
• Improve the offer of our stores
• Send marketing messages if you decide to subscribe to them.

If you create an account, we will store your name, address, email and telephone number, which will be used in the future to fill in the cash register page.

We usually store your information for as long as we use it for the purposes for which it was requested, after which it is no longer legally necessary to keep it. For example, we keep order information for 10 years for tax and accounting purposes. This information includes your name, email, billing and shipping address.

We will also retain comments or reviews if you choose to post them.

Who on our team has access

Members of our team have access to the information you provide. For example, both Administrators and Store Managers have access to:

• Order information, such as what was purchased, when it was purchased, and where the goods should be shipped, and
• Customer information such as your name, email address, billing and delivery address.

Payments

We accept payments via PayPal. When processing a payment, some of your information will be passed to PayPal, including the information needed to process or support the payment, such as information on the total amount of sales or billing information.

More on PayPal Privacy Policy .

MailChimp

When shopping, we keep information about your email address and the contents of the cart for 30 days. These records are intended for refilling the cart in case of interruption of your visit and subsequent return to the page. You can read our privacy policy here.

WooCommerce Services

The data we store

For payments via PayPal: total cart price, currency, billing information. For taxation: value of goods in the basket, value of transport, destination address.

Akismet

We collect information about commenters on sites that use our anti-spam service Akismet. How much data we process depends on the user setting up Akismet, but it is usually the IP address, user agent, referrer and page URL (along with other data provided directly by the commenter, such as name, username, email and comment alone).